Ftax PDF Forms

HMRC have recently changed their specification to accept a wide range of non-alphanumeric characters, and a password length of greater than 12 characters.

Ftax are in the process of updating their forms to the same HMRC specification. We expect to have this work completed by April 2021, ready for the new tax year’s forms.

In the meantime, please ensure that your HMRC password contains only alphanumerics and is no longer than 12 characters. To change this, you need to use your HMRC account.

Click the ‘?’ in a red ball, select the bottom option, and log into your Ftax Account again.

Then, clear the UTR and enter it again to ensure a credit has been allocated and a tick appears to the right of the UTR.

Then submit again.

Adobe Reader is setup to automatically update periodically  when you are connected to the internet. There is no preference within Reader which allows you to change this behaviour.

If you wish to, one way to stop the updates for Windows10, is:

1. Click the Windows Search box (the question mark) and type ‘services’ then click the Services App to open it.

2. Right-click the ‘Adobe Acrobat Update Service’ in the right hand pane of the app and select ‘Properties’ from the menu that appears.

3. On the ‘General’ tab, change the ‘Startup type’ to ‘Disabled’, then click ‘Apply’.

4 Still on the ‘General’ tab, click the ‘Stop’ button to stop the service.

5. Click ‘OK’ to close the dialogue box then close the ‘Services’ app (click the X in the top right).

To re-start the automatic updates for Windows10, the process similar:

1. Click the Windows Search box (the question mark) and type ‘services’ then click the Services App to open it.
2. Right-click the ‘Adobe Acrobat Update Service’ in the right hand pane of the app and select ‘Properties’ from the menu that appears.
3. On the ‘General’ tab, change the ‘Startup type’ to ‘Automatic’, then click ‘Apply’.
4. Still on the ‘General’ tab, click the ‘Start’ button to stop the service.
5. Click ‘OK’ to close the dialogue box then close the ‘Services’ app (click the X in the top right).