We are committed to the responsible, secure and safe management of your data for the purpose of providing you with the Ftax Product (the “Product”) and on-line tax return service (the “Service”). The information that you provide to us will only be used for the purposes of providing you with the Product and Service, so that we can (i) process your payment and purchase of credits for the use of the Product and Service; (ii) populate your tax return forms; (iii) submit your tax return forms to HM Revenue & Customs (“HMRC”); and (iv) (only if you so require) store your information so that you can review your historic tax return records.
We may also use your information to provide you with an Ftax newsletter and to inform you of similar products and services, but only if you have provided us with your consent to do so.
Apart from the Product and Service, your information will not be used in relation to any other product or service provided by Ablegatio Limited (“Ablegatio”).
We are mindful of the importance of upholding the security of information under our control. All information you provide to us via the Ftax website located at www.ftax.co.uk ('Website') that is stored electronically, is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 2018 (“DPA”).
We endeavour to take all reasonable steps to protect the privacy of your personal information. However, we cannot guarantee the security of any personal information you disclose on-line. You accept the inherent security risks of providing information and transacting over the internet, and will not hold us responsible for any breach of security, unless this is due to our negligence or wilful default.
For the purposes of the DPA, the data controller is Ablegatio Limited of 29 Marlborough Buildings, Bath, BA1 2LY and the nominated representative is the company director.
Use of your personal information
Storing your personal information
We will store your personal information in a private area accessible by you as part of this Service, this part of the Service is known as “Ftax Records ”. In respect of this Ftax Records, the following storage provisions apply:
When the Service is cancelled or a payment fails, you will no longer have access to the Ftax Records data stored via your Ftax account, unless you send us an email requesting the ability to download your Ftax Records data manually. Please note that your Ftax Records data will start to be deleted within 12 months from cancellation (and fully deleted within 14 days after such period).
Following the date of cancellation of the Service, Your Ftax Records data will continue to be recorded for a further 12 month period, unless an email is sent requesting data recording to be stopped immediately. The reason we do this is to give you the opportunity to change Your mind in case you wish to repurchase the Service within such 12 month period. If you do make a repurchase within the 12 month period, you will be charged for the intervening period. Further information regarding such charges are available on the FAQ’s page. If You do not repurchase the Ftax Records within such 12 month period, then the Ftax Records will start to be deleted within 12 months from cancellation (and fully deleted within 14 days after such period).
Any e-mail or mobile telephone numbers provided to us will be recorded and used to communicate with you in connection with the Product and the Service or queries concerning the data held within the Ftax forms. We will only use your information for marketing purposes if you consent to such use.
What information do parties other than Ablegatio collect?
Some websites that have links to and from our Website from time to time may also use their own cookies. We have no access to, or control over these cookies, and you are advised to check the cookie policies on such other websites.
Who do we share your personal information with?
It is necessary to disclose your personal information to:
(a) HMRC where you require us to submit your tax return;
(b) our employees and agents for the purpose of providing you with the Product and Service;
(c) anyone who may take over the operation of the Website or who may purchase any or all of our assets, including your personal information (we will contact you using the details you provide if there is any change in the person controlling your information).
As a result of us disclosing your personal information to any of the parties mentioned above, your personal information may be held by us and additionally by the parties mentioned above.
Your Rights to see your personal data
You have the right to see the personal data (as defined in the DPA) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee. If you are concerned that any of the personal information we hold on you is incorrect, please contact us at either of the addresses in the "Contact us" section below.
Your Rights to correct and/or delete your personal data
You have the right to correct and/or delete your personal data. If you believe a mistake needs correcting, or you wish to delete some or all of your personal data, please raise a support ticket detailing your request at support.ftax.co.uk.
Ablegatio Customer Data Protection Policy
These are the procedures that Ablegatio will follow to ensure it is in line with the General Data Protection Regulation (GDPR) regulations which applies in the UK from 25th May 2018. Even when the UK leaves the EU the Ftax service will continue to follow the same procedures, policies and principles, as the Ftax team are committed the ongoing secure and appropriate handling of customer data.
All of your tax filing data and the tax filing data of any clients you might have will be regarded as 'sensitive personal data' and will be handled in accordance with the GDPR. Likewise, your 'personal data', e.g. contact details, will be handled in the manner required by the GDPR.
Note that Ablegatio assume that you have obtained permission from your clients in order to store and process their contact and tax filing details. Your client’s data will be regarded as your data.
The GDPR requires that personal data shall be 'processed lawfully, fairly and in a transparent manner'. It shall be 'collected for specific, explicit and legitimate purposes, and not processed in a manner that is incompatible with those purposes'. Any personal data processed shall be 'adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed'. They will be 'adequate and, where necessary, kept up to date'. The data will be 'kept in a form which permits identification of the data subjects for not longer than is necessary for the purpose for which the personal data are processed'. It will be 'processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing or against accidental loss, destruction or damage, using appropriate technical or organisational measures'.
GDPR requires explicit 'opt-in' consent from yourselves to store and process your personal data that is separate from the terms and conditions. You also have the right to withdraw this consent whenever you wish.
Under GDPR you have a number of rights regarding your personal data. You have the right to be informed on how your data is stored and processed. You have the right to access your personal data, to rectify it, and to have it erased should you so wish. You have the right to restrict the processing of your personal data, including its use for automated decision making and profiling. You can object to your personal data being used for any other purchase other than that you have given explicit consent for. You also have the right to data portability, that allows your personal data to be moved, copied or transferred from one IT environment to another in a safe and secure way without hindrance to usability.
Ftax Data Protection Policies and Procedures
and for certain Products and Services