Contact Ftax

We are very proud of our products and love to hear from our customers. If you have any suggestions on how we can improve our website or products we would welcome your comments.

If you need assistance we are ready to help! Our email support service is the fastest way to get your issue resolved (usually within the hour) and is free to use.

Please complete the adjacent form, making sure to select which support service/contact type you require.

Support Request Notice

If you are sending a Support Request, please include:

  • The Ftax product you are using
  • The Ftax version you are using
  • The Adobe Reader version you are using
  • The operating system you are using

Where appropriate, please 'Export' your form data and attach it to an email and send to If your query concerns the CT600 then your problem will be resolved faster if you also attach both the iXBRL Computations and Accounts files. Before doing so, please remove any sensitive data such as bank details.

Please include a description of what you are doing and what you can see. Please ensure that you are using the latest version of the Ftax form.

We regret we can only give telephone support to tax agents.

Sales queries: 0113 8266050

Email Enquiries:

Our postal and registered address is:

Callcredit Information Group Ltd.
One Park Lane

VAT Number GB 974 8228 76
Registered in England & Wales No. 4519902
Data Protection Registration Number Z8175343

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Ftax Records


  • iXBRL Ready Now!
    Here is what you need to do

    A quick and (very) easy guide to iXBRL [More Details]

Free Downloads

We accept the following cards:

Company Tax | Partnership Tax | Self Assessment Tax