The ‘Ftax Setup Checklist’ video is a step-by-step guide to setting Ftax forms up ready for use. Care has been taken to explain how to overcome every known problem, and so please pay close attention when you watch and re-watch.
Click here to watch the ‘Ftax Setup Checklist’ video.
Ftax tax returns are pdf forms which run on Adobe Reader. Sometimes the forms can become corrupt, causing them to lose their special properties, e.g. the ability to ‘Save’ form data. If this happens then download a fresh copy of the form from your Ftax Account. Adobe Reader may also become corrupt causing the form to display incorrectly. Reinstalling Adobe Reader via ‘Get Reader’ at http://www.adobe.com should overcome this problem, although you will need to go through the Ftax setup again.
Make sure you open the Ftax form into Adobe Reader and not into Preview. This is a common mistake on a Mac.